Things do happen and you can't access your account. When this happens, you will need to identify that the account belongs to you.
To help us get you back in the app, we recommend that you ensure all your information is up to date in your Account Profile, including your address and date of birth.
Why this this information is important? Well, we adhere to strict industry guidelines and without this information provided you may experienced delays in claiming prizes.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article