HOW TO LODGE A COMPLAINT
If you wish to lodge a complaint with respect to an issue with your Wolfden account that has not been resolved appropriately, please contact us by email at [email protected] with the details. Our team will endeavour to resolve all complaints in a timely manner.
If your complaint relates to minimum bet requirements for NSW thoroughbred races and we are unable to resolve your issue, you can lodge a complaint with Racing NSW online at: https://www.racingnsw.com.au/minimum-bet-limits-complaints-report/
If your complaint is of a general nature and we are unable to resolve your issue, you can lodge a complaint with Liquor & Gaming NSW at:
Secretary - Sports Betting Disputes Panel
Liquor & Gaming NSW
GPO Box 7060
Sydney NSW 2001
Telephone: (02) 9995 0487
Fax: (02) 9995 0480
Email: [email protected]
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